FREE Shipping for all orders within the U.S.
Learn More

FAQ

Frequently Asked Questions... Got a new one? Contact Us

Shipping

  • Can I make changes once an order is already placed?

    Contact us as soon as you can! As long we haven't processed and shipped your order, we can either modify the order or cancel it for you so that you can place another with the changes you wanted.

  • How long until I receive my order?

    Once your order has shipped, we'll send along an order status E-Mail with ShippingTracking information. Most orders will ship via USPS and arrive in 2-8 business days.

  • Do you offer faster shipping options?

    Currently the fastest ship method we offer is USPS Priority Mail which you can select this option during checkout. These packages arrive in 1 -3 business days.

Payment

  • What payment methods do you accept?

    PayPal and Stripe are both available at checkout!

  • Do you offer Gift Cards?

    We don't currently have Gift Cards available but this is definitely on our road-map. You can always Subscribe if you'd like to keep tabs on what we release into the wild!

  • How do I modify my payment method?

    Contact Us as soon as you can! As long as we haven't processed and shipped your order, we can cancel it for you - after which you can place another order with the payment method you wanted.

Returns

  • What is your returns policy?

    Need to place a return? We're here for you.
    Within 14 days of the purchase date, return whole or partial orders.
    Check out our Return Policy for full details.

  • How do I repackage my item for return?

    If you still have the original packaging, we'd recommend using that.
    Otherwise, ensure the packaging has adequate space and padding to protect the items from damage during shipment.

  • What if my packaged was damaged on arrival?

    :( We're bummed to hear that! Hey, things happen, and we're here to help.
    Drop us a line at returns@photismos.com and we'll get a replacement sent to you as soon as possible.

Brighten your inbox with our latest discoveries, art, and other treasures!

Success! 
Check your e-mail for a confirmation within the next few minutes.
Oops! Something went wrong while submitting the form.
Hey free bird ;) Unsubscribe anytime.
We’ll never share your details. View our Privacy Policy